296bet Terms and Conditions

296bet (hereinafter referred to as "we", "the platform" or "296bet") is an online betting and gaming platform that provides services to users in Bangladesh and other regions. These terms and conditions ("Terms") form a legally binding agreement between you ("the user") and 296bet.

By using the 296bet website, mobile version or any related service, you are considered to have read, understood and fully accepted all provisions of these Terms. If you disagree with any part of these Terms, please do not use the platform.

These Terms may change from time to time. Continuing to use the platform after any changes means you have accepted the revised Terms. We therefore recommend visiting this page regularly.

2.1 Age Requirement

To open an account and participate in gaming activities on 296bet, you must be at least 21 years old. This platform is for users aged 21 and above only. Minors opening accounts is strictly prohibited. We may request a government-issued identity document at any time to verify your age.

2.2 Registration Terms

When registering an account, you must provide accurate, complete and up-to-date information. Providing false information may result in the account being immediately suspended or cancelled and any funds being forfeited.

• Each individual may open only one account.
• Operating multiple accounts from the same IP address or device is prohibited.
• The mobile number or email address provided at registration must be active and your own.
• Opening an account in a third party's name or using their information is strictly prohibited.

2.3 Account Verification

296bet reserves the right to verify your identity before processing any withdrawal. Required documents: a copy of your national identity card, passport or birth registration certificate.

3.1 Login and Password Security

It is your responsibility to keep your account login details (username and password) completely confidential. Never share your password with any third party. You are personally responsible for all activities carried out from your account.

If you suspect any unauthorised access to your account, contact the 296bet support team immediately via live chat.

3.2 Account Suspension and Cancellation

296bet reserves the right to suspend, restrict or permanently close any account in the following circumstances:

• Violation of any provision of these Terms.
• Evidence of fraud or dishonest conduct.
• Operating multiple accounts.
• Providing false information or failing to cooperate with verification.
• Suspected money laundering or illegal activity.

3.3 Inactive Accounts

If an account remains inactive for 12 consecutive months or more, 296bet may mark that account as inactive and apply an applicable maintenance fee. A notification will be sent by email before the account is marked inactive.

4.1 Payment Methods

296bet currently supports the following payment methods: bKash, Nagad, Rocket and Upay. These methods offer convenient and fast transactions for users in Bangladesh.

4.2 Minimum Deposit and Withdrawal Amounts

The minimum deposit amount for each payment method is ৳300. The minimum withdrawal amount is ৳500. Transactions below these amounts cannot be processed.

4.3 Withdrawal Process and Timeframe

For verified accounts, withdrawals are generally completed within 5 to 30 minutes. Withdrawals can only be made to the same payment method used for the deposit.

• Withdrawal requests are generally reviewed within 24 hours.
• To withdraw bonus funds, the applicable wagering requirements must be met.
• Withdrawals may be delayed if verification is not complete.
• Additional verification may be required for suspicious transactions.

4.4 Transaction Responsibility

It is entirely your responsibility to provide accurate information when making a deposit to your account. 296bet will not be held responsible if a deposit fails or funds are sent elsewhere due to incorrect information.

5.1 Welcome Bonus

296bet offers new users a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn you a ৳1,000 bonus, giving a total balance of ৳2,000.

5.2 General Terms for Promotional Offers

• Each bonus offer has its own terms and expiry — see the offers page for full details.
• Multiple bonuses cannot be claimed without completing a previous promotion, unless specifically stated otherwise.
• Misuse of bonuses or bonus hunting is prohibited.
• 296bet reserves the right to modify, suspend or cancel any bonus offer.
• If a breach of terms is found, the bonus and any associated winnings may be forfeited.

5.3 Cashback and VIP Rewards

The 296bet VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Each level offers weekly cashback and special benefits. Cashback ranges from 0.2% to 0.8% depending on the level. Separate terms apply to VIP reward details.

6.1 General Betting Rules

All bets on 296bet are final once confirmed and cannot be changed or cancelled. If a bet is not properly registered due to a technical issue, it will be considered void.

• Live betting is available after an event has started, though some markets may close.
• If a match is cancelled or abandoned, the related bets will be refunded.
• Minimum and maximum bet limits may vary by game and market.

6.2 Sports Betting Rules

International standards are followed for betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA World Cup, Premier League), kabaddi and other sports. If match fixing or unusual betting patterns are suspected, the related bets may be cancelled at any time.

6.3 Casino Gaming Rules

The rules of the relevant game provider also apply when participating in slots, live casino, fishing games and other casino games. Game outcomes are determined entirely by a Random Number Generator (RNG), which ensures fairness.

The following activities are strictly prohibited and if found, the account may be cancelled and legal action may be taken:

• Using the platform for money laundering or illegal financial activity.
• Gaining unfair advantage through bots, automated software or artificial intelligence.
• Opening multiple accounts to claim bonuses more than once.
• Attempting to hack, manipulate or interfere with the platform's security systems.
• Fraudulent conduct towards other users.
• Using the platform from a restricted region.
• Operating an account under a false identity or using another person's account.
• Exploiting technical vulnerabilities in any game or betting system.

296bet gives the highest importance to protecting your personal information. We use SSL encryption technology to keep all your transactions and personal data secure.

To learn more about how your personal information is collected, used and stored, please read our Privacy Policy.

• Your personal information is not sold to third parties.
• Data necessary for providing services and meeting legal obligations is retained.
• You may request to review or correct your information at any time.

296bet takes responsible gaming very seriously. We believe that gaming should be for entertainment purposes only and should never be a cause of financial or mental distress.

We provide the following tools and features:

• The ability to set deposit limits.
• A temporary break or self-exclusion option.
• The opportunity to review your gaming history.
• 24/7 support service in Bengali.

To learn more about responsible gaming, visit our Responsible Gaming page.

10.1 Service Interruptions

296bet strives to operate the platform without interruption, however the service may be temporarily disrupted for the following reasons and 296bet will not be held responsible:

• Planned downtime for maintenance or upgrades.
• Internet connectivity or third-party service issues.
• Natural disasters, cyber attacks or other uncontrollable events.

10.2 Maximum Liability

Under no circumstances will 296bet be liable for indirect, incidental or consequential losses. Our maximum liability is always limited to the actual balance in your account.

10.3 Third-Party Content

The games available on 296bet are developed by third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others. The respective provider is responsible for the content and functionality of these games.

296bet reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will:

• Note the update date on this page.
• Attempt to send a notification to your registered email.
• May display a notice when you log in to the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the revised terms and conditions. Therefore, you are requested to visit this page regularly.

If you have any questions or feedback regarding these terms and conditions, please contact us:

• 24/7 Live Chat Support — speak with us directly in Bengali
• Email: [email protected]

Our support team is available 7 days a week, 24 hours a day to serve you. For quick resolution of any account or transaction-related issues, please contact us via live chat.